Schenck Business Solutions invites you to attend the Lean Office Boot Camp, a one-day in-depth workshop that will jumpstart or revitalize the lean initiative at your organization. You'll come away with:

• An in-depth understanding of how to apply Lean Office strategies and tactics in your business environment
• A preliminary implementation plan for your Lean Office initiative
• A dedicated peer group to network with regarding successes and best practices

Why Lean?
Lean Enterprise is about gaining improvement through the elimination of waste and variation in all phases of your business processes. Its impact on improving efficiency in manufacturing has been tremendous. Now, it’s being applied to office environments with the same powerful results.

The vision of Lean Office is for information to flow through an organization like product flows through a manufacturing process. The goal is to complete the entire work, from end to end, providing the highest value with the least possible waste.
With so much of your organization’s costs generated by overhead, how can you eliminate overhead waste without focusing on administrative functions?

In today’s economy, every business is looking for ways to cut costs and improve efficiency. Lean offers a way to do just that—and involves your entire team in the process.
Organizations who have adopted the Lean model in an administrative setting have achieved significant results:

• Decreasing transaction lead time by 90% and using fewer resources
• Providing services in hours that used to take days
• Increasing information quality and flow
• Creating a whole new business/profit center by turning a knowledge center into a revenue generator

You’ll walk away from this seminar with the knowledge and tools you need to make your work group, department, and organization more effective using Lean.

Course Objectives

• Learn how and where to apply lean concepts and develop the confidence to use the tools to improve information flow
• Understand the potential for improvement in office and administrative environments
• Discover how to use lean tools to improve processes and eliminate waste
• Distinguish between value added activities and non-value added activities by taking a “waste walk”
• Create an Administrative Value Stream Map in order to see the flow in your process
• Identify the weak links in your organization and where dysfunction leads to waste
• Better understand key performance indicators and how to use them to improve performance
• Develop a dedicated peer group for networking and sharing Lean best practices

Who Should Attend?
Any type of work team—in business, health care, government, or non-profit organizations—can benefit from the principles of Lean. This seminar is targeted especially to Directors and Managers of:

• Procurement
• Human Resources
• Finance
• Engineering
• R&D/Product Development
• Sales and Marketing
• Customer Service
• Office and Administrative Managers
• Quality and CI

Lean’s Proven Results
Our instructors have many years of experience implementing the Lean Office methodology in companies across Wisconsin. Results other companies have seen with Lean include:

• a 93% reduction in recruiting process time
• a 46% reduction in the number of steps to complete a payroll process
• an 88% reduction in the number of minutes needed to produce a quotation for a client

Seminar Agenda
1. Lean Overview

• Lean in the office
• Identifying opportunities specific to office and service functions

2. Lean Administration Tools

• Learning Lean strategies
• Understand how to better leverage your planning systems

3. Waste

• Learning to identifying waste in your office

4. Lean Simulation

5. Value Stream Mapping

• Exercise: Current State

6. Standard Work

• How to create standard work
• Critical elements and examples

7. Pull Systems

8. 5s/Work Place Organization

9. Visual Management/Visual Control

10. Lean Simulation - Revisited

11. Cells

12. Scoreboards and Problem Solving

13. Leading The Change Process

14. Lean Simulation - Revisited

Your Instructors

Dennis McCullough, CPIM

Denny specializes in implementing business process improvement strategies. With over 35 years of management experience both domestic and abroad, Denny has achieved an impressive track record for helping companies of varied sizes and industries implement strategies to attain world-class performance levels. An engaging and popular speaker, Denny is a frequent presenter on a variety of business improvement topics.

Laurie McNicoll

With a strong background in project management and systems implementation, Laurie has extensive experience leading company-wide initiatives in a variety of industries, especially manufacturing and distribution. She is skilled at collaborating with clients to help them uncover the keys to successfully creating a culture of ongoing process improvement.

Registration Fee:

The fee for this seminar is $375 per attendee, or $350 per person with two or more from the same company.

Dates & Locations:
This workshop will be held from 8 a.m. to 5 p.m. Registration and continental breakfast will begin at 7:30 a.m. Lunch is included.

February 17

Schenck Business Solutions - Training Room

200 East Washington Street, Appleton

If you have questions about this event, please contact Barb Wisniewski at 920-455-4176.